Betting Rules

1. General betting principles

Ruby Fortune Casino provides games and betting services subject to the rules shown on the website. Available games, wagering options, bet types and results may vary. Before placing a wager, you are responsible for checking the name of the game, the available stake options, the potential outcome and any specific conditions shown on the relevant game screen.

A bet is an instruction to participate in a game or other permitted betting activity using funds available in your account. Review every selection carefully before confirming it. A bet is generally treated as accepted when the website confirms that it has been received and recorded. A selection shown on screen is not necessarily a confirmed bet until the appropriate confirmation is displayed.

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for understanding and complying with any laws that apply to you. Do not use the website if online gambling is prohibited for you, if you are under the applicable legal age, or if you are acting for another person.

• Only one personal account may be used unless the website expressly allows otherwise.
• You must provide information that is accurate, complete and current.
• You must keep your login details private and must not allow another person to use your account.
• You must not place bets using money obtained unlawfully or funds belonging to someone else.
• You must not attempt to manipulate a game, interfere with the website or use software designed to obtain an unfair advantage.
• You must not use the website for any fraudulent, unlawful or prohibited purpose.

The rules shown for a particular game form part of these Betting Rules. They may explain the game objective, available selections, winning combinations, bonus features, order of play and settlement method. Read the relevant game information before you play, especially where a game includes several rounds or optional features.

2. Placing and confirming bets

Before placing a bet, make sure that you have selected the intended game, wager type and stake. The amount shown at the time of confirmation is the amount that will be deducted from your available balance if the bet is accepted. Do not rely on an incomplete screen, an interrupted session or an unconfirmed instruction as proof that a bet has been placed.

Once accepted, a bet may not be changed or withdrawn unless the applicable game rules or website functionality specifically allows it. If a bet is cancelled, voided or rejected, the relevant amount may be returned to your account in accordance with the applicable rules. An attempted wager does not create a right to participate until it has been recorded by the website.

Technical events can affect the display of a game or bet. These may include a lost connection, browser failure, device issue, delayed communication or an interrupted session. If you are unsure whether a wager was accepted, check your account history and the game record before trying again. Repeatedly submitting the same instruction may result in more than one accepted bet.

Minimum and maximum stakes

Any minimum or maximum stake displayed for a game applies to that game or betting option at the time shown. Limits may differ between games, account features or payment methods and may be subject to change. You must not attempt to avoid a displayed limit by splitting, combining or otherwise restructuring wagers. If a limit has been applied incorrectly or a technical error affects a stake, the website may review the relevant activity under the Terms and Conditions.

Reviewing your selection

You are responsible for checking the stake, selected options and any displayed conditions before confirming a bet. Once a confirmation has been received, review your account history where possible to make sure the wager has been recorded correctly. If the information appears incorrect, avoid placing further bets that could complicate the issue and use the available support process.

3. Outcomes, results and settlement

A game outcome is determined by the process used for that game and the rules displayed on the website. Where a game uses a randomised process, each result is generated in accordance with the operation of that game. Previous results do not predict or influence future results. A run of wins or losses does not change the underlying chances of a later game.

Winnings and returns are calculated using the rules and information displayed for the relevant game when the wager is accepted. The result recorded in the website's system is used to settle the bet. Your account history may show the stake, result, return and other transaction information. Check this information regularly and raise any concern through the available support process without delay.

A bet may be declared void, cancelled or reviewed where there is a clear technical fault, incorrect game information, a system error, an interrupted event, a duplicate transaction or another circumstance covered by the Terms and Conditions. If a result cannot be determined reliably, the website may apply the relevant game rule or other applicable procedure. The outcome of a review may affect the recorded settlement.

• The rules for a particular game take priority for that game where they explain a specific result or feature.
• A displayed result should be checked against your account history where there is any uncertainty.
• Unsettled or pending transactions should not be treated as final until the account record confirms the result.
• A return is not a guarantee of future results and does not mean that a similar wager will have the same outcome.
• Any correction to an obvious error will be made in line with the website's Terms and Conditions.
• A game result cannot be changed simply because the outcome was unexpected or different from your preferred result.

Disputed results

If you believe a result, stake or settlement is incorrect, keep a record of the relevant game and transaction details and contact the website through the available support channels. The matter may be checked against system records, game information and the applicable rules. A review may require account or transaction information so that the issue can be investigated accurately.

4. Account, funds and account security

You must use your own account and may only place bets with funds that are available for wagering. Deposits, withdrawals, account balances and betting transactions may be subject to verification, security checks and the payment method rules. Processing may be delayed while information is checked or while a transaction is reviewed. You should not deposit more than you can afford to lose.

Keep your password, authentication information and device secure. Tell the website promptly if you believe that your account has been accessed without permission, your details have been compromised or a transaction does not appear to be yours. Log out after using a shared device and avoid saving account information where another person could access it.

The website may restrict, suspend or close an account where required for security, verification, legal compliance, responsible gambling, suspected fraud, prohibited activity or a breach of the Terms and Conditions. During a review, access to some or all account functions may be limited. Any account balance or transaction will be handled in accordance with the applicable terms and legal obligations.

Errors and unusual activity

If you notice an incorrect balance, duplicate bet, missing transaction or other apparent error, stop using the affected feature and review your account history. Do not attempt to take advantage of an obvious error. The website may correct an error, reverse an affected transaction or suspend related activity while the matter is investigated. You may be asked to provide information needed to verify the account or transaction.

You are responsible for checking that your account details remain accurate. Changes to personal information, payment details or other account information should be made through the available account tools or support process. Information may be requested to confirm your identity, protect the account or meet applicable legal and operational requirements.

5. Responsible betting and updates

Betting should be an optional form of entertainment, not a way to make money or recover losses. Set a budget before you start and treat that budget as the maximum amount you are prepared to lose. Take regular breaks, avoid betting when upset or under the influence of alcohol or other substances, and do not borrow money to gamble.

• Decide how much time and money you can spend before playing.
• Keep gambling separate from essential household, living or debt repayments.
• Never chase losses by increasing your stake or continuing for longer than planned.
• Do not let gambling interfere with work, study, relationships, sleep or other responsibilities.
• Use available account controls, breaks, deposit tools or self-exclusion options if your gambling is becoming difficult to manage.
• Seek independent support if gambling is causing stress, financial difficulty or problems in your personal life.

If you think you may be gambling more than intended, stop and use the responsible gambling tools available on the website. You can also seek help from an appropriate gambling support service in Australia or speak with a qualified health professional. Asking for help early can make it easier to regain control. You may also wish to discuss your concerns with someone you trust.

Keeping these rules up to date

These Betting Rules may be updated when games, website features, legal requirements or operating procedures change. The current version published on the website applies to future activity from the time it is made available, unless a different application is stated. You should review the rules regularly and before using a new game or betting feature.

If you do not understand a rule, do not place the bet until you have obtained clarification through the available support channels. These rules are intended to provide general information and do not replace the specific rules for an individual game or the website's Terms and Conditions. Where documents appear to address the same matter differently, the applicable terms and game information should be checked together.